Hands down, we offer the best customer service and guarantees in the business. We back every product we sell, and will happily refund your money if you are not 100% satisfied (and keep the product as a gift).
If a product is defective (unlikely with our rigorous QA), we’ll ship you out a new one right away, with no need to return the defective one.
In any case, if you wish to return your order, please contact us at store@copperjoint.com and we will be happy to assist you by providing a return label.